Terms and Conditions
General Information
This online store is operated by:
OEJBRO ENGROS AB / Öjbro Vantfabrik
P.O. Box 19
523 21 Ulricehamn
Sweden
Corporate ID: 556487-4211
Email: info@ojbrovantfabrik.se
Phone: 0321-515 13
About Our Stores
Öjbro Vantfabrik is tailored to different markets and languages (including the EU, Germany, France, and the international market). Prices, currencies, and shipping terms may vary depending on the country from which you are shopping. The price displayed at checkout at the time of purchase always applies to your order.
Prices and Payment
All prices are listed in the respective currencies (e.g., SEK, EUR, or USD) and include VAT where applicable according to local regulations.
The total amount for your order, including shipping and any applicable fees, is always displayed at checkout before the purchase is completed. For purchases outside the EU, customs duties, import VAT, and other local fees may apply depending on the regulations of the recipient country. These costs are paid by the customer and handled by local authorities or shipping companies. Öjbro Vantfabrik is not responsible for these fees and cannot predict their amount.
We offer secure payment solutions via:
- Kustom Checkout
- Swish (in select stores)
- PayPal
Shipping
Shipping costs are always displayed at checkout before purchase.
We ship within Sweden, the EU, and internationally to select countries.
Delivery times are estimates and may vary depending on the destination, shipping carrier, and any customs processing.
Typical delivery times:
- Sweden: 2–5 business days
- EU: 3–10 business days
- International (outside the EU): 5–20 business days
If a product has a longer delivery time, this will be indicated on the product page.
Right of Withdrawal (EU Consumers)
You can request your return here - https://ojbrovantfabrik.com/en/withdrawal
If you are a consumer within the European Union, you have the right to withdraw from your purchase within 14 days in accordance with applicable EU consumer legislation.
The withdrawal period begins on the day you, or a person appointed by you, receive the products.
The product must be returned in substantially unchanged condition.
Returns
Returns are at the customer’s own expense unless the item is defective or we have sent the wrong product. We recommend that returns be sent via a trackable shipping method that is delivered directly to our address.
Returns should be sent to:
OEJBRO ENGROS AB
P.O. Box 19
523 21 Ulricehamn
Sweden
0709-461 483
info@ojbrovantfabrik.se
Refunds
Refunds will be issued via the same payment method used for the purchase.
Refunds will be issued no later than 14 days from the date we receive the return.
Complaints
If an item is defective or damaged, please contact us as soon as possible at info@ojbrovantfabrik.se.
Please include photos and a description of the defect.
We comply with applicable consumer protection laws in Sweden and the EU.
Personal Data (GDPR)
When you shop with us, we process personal data in order to:
- Process and deliver your order
- Provide customer service
- Process payments and returns
- Comply with legal obligations
- Prevent fraud
We process personal data in accordance with the EU General Data Protection Regulation (GDPR).
Data that may be processed includes, for example, name, address, contact information, IP address, and order history.
You have the right to:
- Request information about what data we process
- Request rectification
- Request erasure where there is no legal basis
- Object to certain processing
- File a complaint with the Swedish Data Protection Authority (IMY)
Applicable Law and Disputes
These terms and conditions are governed by Swedish law.
Disputes may be adjudicated by the Swedish National Board for Consumer Complaints (ARN) or the equivalent consumer protection body within the EU.
The EU’s online dispute resolution platform:
https://ec.europa.eu/consumers/odr/